Patient advocacy services

Apply for advocacy services

Our student advocates provide advocacy services in our Health Justice Clinic to people in Wisconsin facing life changing health events and those seeking gender affirming health care. 

What is patient advocacy?

You can apply for services using our online application or by calling (608) 890-0321. Our goal is to contact you within 3 business days to discuss your application and how we might help. 

Advocates can help with things like:

  • Building a healthcare team
  • Seeking second opinions
  • Clarifying treatment options
  • Negotiating insurance coverage
  • Navigating insurance appeals
  • Managing medical debt
  • Boosting care coordination
  • Communicating with providers, insurers, family members, and others
  • Support transgender and gender non-conforming folx to get the care they need

“We help people with life changing health events get the care they need and find their way while the storm is raging outside.”

-Meg Gaines, Founder

We are a small educational center and, while we make every effort to serve our clients right away, there may be times when you experience a short delay in the process. We do our best to prioritize urgent cases—please tell us if you believe your case is time sensitive.

If we determine we are not the best advocacy resource to address your concerns, we will provide referrals to appropriate community resources whenever possible.

We understand that for many people this is a chaotic time for you and we appreciate all the more you reaching out to us. We look forward to assisting you on your health care journey.

Our advocacy process

1. Contact us

You contact the Center because you or someone you know faces a life changing health event. Or you complete the online application form, below.

Person at a table with cell phone

2. We reach out to you and learn more about your needs

A student patient advocate will contact you to schedule a telephone appointment, usually within two or three business days. Plan for a 30-45 minute call. On the phone, we’ll identify key issues and whether our advocacy services are a good fit.

Group of professional students in discussion in chairs around a coffee table

3. We establish an advocacy relationship

If we all agree that our advocacy services would be a good fit, you will be partnered with a student advocate or team. Our advocacy relationships generally last between two to four months.

students around a computer

4. We help you reach your goals

We close your case when your issues are resolved, there is nothing more we can do, you are informed and empowered to handle things on your own or it is clear that our work together is done.

5. We Listen to Your Feeback and Make Our Services Better

We value feedback from clients and want to constantly improve our advocacy approaches. At the end of our advocacy partnership we invite feedback through a confidential survey.