Through her career-long focus on listening to, documenting, and understanding patients’ experiences in health care, CPP’s Director of National Initiatives, Rachel Grob, leads research on gaps that others in health care often miss. Grob leads …
Month: August 2020
Health Experiences Research Network
HERN Develops Innovative Methodology for Studying/Disseminating Patients’ Experiences As use of web-based health information increases, the influence of patients’ experience has also grown rapidly. It can often be difficult, however, for users to identify authentic …
Davis contributes to NQF Action Team on Co-Designing Patient-centered Health Systems
CPP Co-director and Clinical Professor of Law Sarah Davis joined experts and recognized leaders from the private and public sector committed to engaging patients as active partners to improve quality and patient safety within health …
Shining a light on suprise medical billing
Millions of Americans struggle to pay medical bills, with over 20% of Wisconsinites reporting having a past due medical bill. Frustrating the situation are “surprise medical bills,” or charges billed when a person with insurance …
Spreading the Word on the Prior Authorization Sham
Whenever we can, we take what we learn from our individual cases and work to change policies or practices to prevent these problems from happening to others. In her letter, Meg wrote about a family …
Lawyers in the Doctor’s Office: Partnering to Address Health-Harming Legal Needs
Many patients and families enter the health care system already burdened with stressful situations. Legal issues can pose significant challenges when people try to secure a job, find stable housing, build credit, and access services. …
We’re open…and adapting!
During the COVID-19 pandemic, we have kept our courses humming, and we continue to partner with organizations serving the community to help ensure clients and patients can access the care and resources they need. We …
Young adults who have experienced depression share insights
Directors’ note: Summer 2020
As we move into a new decade of advocacy and education, we are reminded of the fragility of our systems of care–and of the resilience of so many people who navigate them. The COVID-19 pandemic …
Trans health module builds students’ cultural competence
New Trans Health Module trains students in cultural competence In health care, discrimination against trans people occurs in both blatant and subtle ways. A seemingly simple question can negate one’s identity. Patients must complete forms …