Tag: patient experience

Finding Peace of Mind Through The Health Justice Clinic

Melinda Kruger, a volunteer and board secretary at Kinship Community Food Center in Milwaukee, WI, often supports individuals navigating eviction, addiction, and complex bureaucratic systems. But in 2025, she found herself benefiting from support alongside one of her community members. Kirsten* had experienced what Melinda described as a “terrible reversal of fortune.” Her husband, who …

CPP Director’s New Research Shows How Patient Engagement Leads to Better Care

In a paper published this month, CPP Director Sarah Davis and fellow research collaborators gathered key insights from experts about how initiatives that engage patients, such as advisory panels, can lead to better care.  The study identified forty-six benefits extending across multiple levels of health systems from direct patient care to how facilities function. They …

Health Experiences Research Network

HERN Develops Innovative Methodology for Studying/Disseminating Patients’ Experiences As use of web-based health information increases, the influence of patients’ experience has also grown rapidly. It can often be difficult, however, for users to identify authentic experiences and rigorous research on the web. In response to this concern, researchers at four American universities and the Veterans …

Research team fills gap during COVID-19

The CPP research team has responded to the COVID-19 pandemic in two major ways. Global Health Experiences with COVID-19 Module. As part of an international initiative to understand people’s experiences of care during COVID-19, our team is moving as quickly and cost-effectively as possible to conduct pilot research. We are conducting interviews on behalf of …