In a paper published this month, CPP Director Sarah Davis and fellow research collaborators gathered key insights from experts about how initiatives that engage patients, such as advisory panels, can lead to better care.
The study identified forty-six benefits extending across multiple levels of health systems from direct patient care to how facilities function. They were found to impact values, decision-making, the built environment, workflows and more.
Benefits from patient engagement activities include:
- Improved communication and connection between patients and providers
- Clinics having better understanding of their communities
- More patient involvement in decision-making and advocacy
- Increased enrollment and less missed visits.
“Listening to patients and making improvements based on their experiences with health care is core to our work at the Center for Patient Partnerships,” reflected Director Davis. “This study shares the significant potential for improving primary care by engaging patients in quality improvement activities. It offers other researchers a framework to further study the value of patient engagement activities.”
Read their paper, titled “Identifying Potential Outcomes of Patient Engagement in Primary Care Quality Improvement: a Modified Dephi Study,” here: https://doi.org/10.1111/jep.14199